IT Services
We provide complete IT support services to manage and advance your business.
Having the right IT partner can mean the difference between getting by and strategically moving forward. IT impacts every part of a business, so you must align your technology strategy with your business strategy in order to drive results. We’ve re-invented the IT support services model to focus on leveraging technology to help your business succeed in reaching milestones, increasing productivity, retaining top talent, and attracting new clients as well.
Our comprehensive service scope, combined with our industry-leading service delivery model, allows us to control the IT outcome for your business. Highlights of our IT support services are included below
Managed Services
Big companies leverage efficient and innovative business technology to maximize productivity and profitability, but this technology requires high-level maintenance and management to deliver results. Hiring an IT department to handle your technology might be out of your price range, but Managed Services from Hyperion give you a way to enjoy the same benefits the big businesses do without the high price. For a fixed monthly fee that is less than the cost of one new employee, Hyperion ensures your technology is optimized and drives your organization forward.
Our team manages your entire IT network, optimizing for efficiency and cost reductions. We also provide proactive maintenance so that your systems are always up to date and running at peak performance at all times, so you can focus on your operations instead of IT concerns. With the experienced team of consultants and engineers from Hyperion handling your IT, you can enjoy peak productivity, as well as more time and money to put back into your business.
Global Network Technologies Managed Services enables you to :
- Reduce costs associated with constantly fixing and upgrading IT assets
- Work without fear of prolonged downtime, because our services stop IT disruptions before they occur
- Leverage the experience and expertise of a full IT department for less than the cost of hiring one employee
- Benefit from fast, effective support delivered remotely or on site
- Plan your IT budget with a higher degree of accuracy; our predictable monthly fee doesn’t include surprise charges or hidden fees
- Rest easy knowing experienced professionals are working around the clock to ensure your IT remains optimized, secure, and efficient.
Compliance-as-a-Service
Data security regulations continue to grow more strict as cybercrime proliferates. You can’t afford to ignore these security standards, and not just because it increases your risk. There are also fines and reputational damage that come with noncompliance. Hyperion helps you avoid these outcomes with our Compliance-as-a-Service (CaaS), which equip your organization to easily achieve and maintain compliance, minimizing your risk quickly and cost-effectively.
Not only does our compliance team assist you with implementing compliance controls and policies, but we also provide comprehensive reporting and documentation that will be vital for demonstrating compliance to your regulators. Our CaaS specialists have extensive experience helping businesses of all sizes and industries achieve and maintain compliance with HIPAA, PCI, SOX, and more. Once you leave your compliance burdens with us, you can operate with peace of mind knowing one major source of risk is gone for good.
Global Network Technologies Compliance-as-a-Service enables your business to:
- Achieve and maintain compliance with HIPAA, SOX, PCI, and many other data security standards and regulations
- Stay current, with regular, detailed risk assessments
- Easily generate documentation for regulators to prove you are in compliance
- Strengthen your overall cybersecurity defenses and reduce risk across your organization
- Prevent expensive fines, reduce insurance rates, and avoid damage to your reputation
Remote Monitoring
Network monitoring that watches for and alerts you to threats, inefficiencies, and potential malfunctions.
Dread IT problems waiting right around the corner? Hate getting surprised by technical problems that hamper your operations? Real-time network monitoring from Hyperion’s certified engineers keeps a lookout so you don’t have to, giving you advance warning to mitigate or even prevent disruptions.
With our highly capable remote monitoring system integrated into your network, we can proactively watch over your systems, from servers to mobile devices, without interrupting your workflow. You’ll be able to work more efficiently and confidently knowing that professionals are watching over your systems and, should an issue arise, it will be addressed swiftly because we’ll already be on the case so you don’t miss a beat.
With Global Network Technologies Remote Monitoring, you can :
- Eliminate downtime – We identify your IT’s deficiencies and strengthen them before issues happen
- Save money – No more paying for hourly technicians or losing revenue from prolonged downtime
- Get peace of mind – Sit back, relax, and focus on your business — we’ll stay on watch
Ensure data privacy – Our team will notice any suspicious activity via our secure remote monitoring software and alert you or take action as needed